Thank you so much for reaching out! We currently have availability for your dates. We’d love to get to meet your pets and be your care team! I have included some information about us and our services below, as well as how to get started with us. It might be more info than you need, but we like to be thorough!
Here is some quick info about us: We have a special brand of VIP care, because we believe all pets deserve to be treated like Very Important Pets!! We are an insured and bonded business with W-2 employees (meaning extra protection for our Lucky Pup Families). We have a number of certifications and we are always focused on continuing education to be sure we are giving our clients our best.
We pride ourselves on excellent customer service, and we keep in continual conversation with our human clients while they are away with detailed updates and photos after every visit through our fantastic client portal program and phone app. We have a number of certifications and we are always focused on continuing education to be sure we are giving our clients our best. We love to visit pets and offer the highest quality in-your-home care with our team of professional pet sitters. We walk, play, or cuddle with the pets in our care – and often all of the above in one visit! We make it a priority to get to know our client pets to create personalized, VIP experiences.
Visit options: Your pets stay at home and we visit them throughout the day. Our most popular pet sitting option is three Standard visits per day (breakfast, midday, and bedtime). We also have many families that have us visit four times per day (breakfast, noontime, dinnertime, and bedtime). A lot of our clients with younger or higher energy dogs or with senior pets at home choose four visits per day.
Our Standard visit is perfect for a walk around the block or some time to hang out in the yard, mealtime, and cuddles if they like. We also offer Extended visits, which is double the time spent with your pets for an additional $19/visit. You can upgrade any visit to an Extended visit. We have quite a few clients who like to do two Standard visits and one Extended visit each day – the combination of visits is totally up to you!
Pricing: Four standard visits is $132 + tax, and three standard visits is $99 + tax. Our prices are all inclusive. This includes all your pets, and any walks, medications, daily litter scooping if you have cats, and any other “extras” so you don’t have any surprise fees.
We charge by the visit, so for that first and last day we are often prorating your services and only charge for the one or two visits you need and not for a full day of care. I also want to mention that we have an additional 50% holiday fee for the day-of most major holidays. We are always happy to put together a more formal quote for you!
Getting started: We start all clients off with a New Client Meeting ($38)! This is the time for us to come to your home and and meet you and them. We meet you and them, take detailed care notes, and talk more in depth about how we can give them the best time while we visit. We will ask lots and lots of questions, because we really get to know your pets and what they like and what they don’t like. We also invite you to our online portal program, pick up a key or access code to your home, and answer any questions you might have for us.
Our calendars fill up fast, and I’m sure yours does, too, so we suggest getting this booked as soon as you are ready. We like to meet about a week or two before you travel, but you can select a day to get together anytime in the next year if you want to get together before you travel. If you pick a time that we need to adjust (because life happens) that is easy to do!
Once you feel comfortable and are ready to move forward, all you need to do is book your New Client meeting. Once you have scheduled this meeting, we will reserve your visits on our calendar. We do not reserve dates for pet care until this meeting is added to our calendars. We cannot guarantee we will continue to have availability for visits if there is a delay in scheduling your New Client Meeting.
Have a wonderful week, and we look forward to hearing from you soon!
Please let us know what questions you might have!
Olive Johnson – Office Manager
PO Box 733, Sioux Falls 57101
luckypupadventures.com
Olive Johnson – Office Manager
PO Box 733, Sioux Falls 57101
luckypupadventures.com
